Refund policy

1. Digital Product Nature

All products sold on PortraitXAI.in are digital downloads.

  • No physical products are shipped

  • All purchases are delivered electronically

  • Once purchased, files are accessible instantly or via email

2. No Return Policy

Due to the nature of digital products:

  • We do not accept returns or exchanges

  • Once a product has been purchased and delivered, it cannot be returned

3. No Refund Policy

All sales are final and non-refundable.

We do not offer refunds under the following conditions:

  • Change of mind after purchase

  • Accidental purchase

  • Lack of knowledge about the product

  • Failure to read product description

4. Exceptions (Limited Cases Only)

We may offer a replacement or support in the following cases:

  • File is corrupted or cannot be opened

  • Incorrect file delivered

  • Download issue due to technical error

👉 In such cases, please contact us within 48 hours of purchase.

5. Support & Resolution

If you face any issue with your purchase:

  • Contact our support team with your order details

  • We will assist you with re-download or file replacement

📧 Email: support@portraitxai.in

6. Responsibility of the Buyer

Before purchasing, please ensure that:

  • You have read the product description carefully

  • You understand that this is a digital download

  • You have the required software or tools to use the files

7. Payment & Chargebacks

By making a purchase, you agree:

  • Not to initiate chargebacks without contacting us first

  • Unauthorized chargebacks may result in restricted access to our services